Do I need to be home?
No. We fly from your driveway or yard and never enter the house. If you have a gate code or a dog in the yard, put it in the notes when you book.
What if it rains?
We don't fly in rain or in sustained winds above 25 mph. If your window gets weathered out we'll text you and rebook at the next opening — no charge either way.
Is this a real inspection or just photos?
It's a visual condition assessment of the roof exterior, documented with high-resolution imagery and reviewed by a human before it goes out. It is not a TREC whole-home inspection, and it doesn't include attic or interior moisture inspection.
Will my insurer accept it?
Most Texas carriers accept dated, geotagged aerial imagery as supporting documentation for a claim. We format the report with that in mind. We can't file the claim for you, and we won't tell you what your claim is worth.
Do you also fix roofs?
No — and that's the point. We have no repair arm and take no referral fees, so the report says what we saw and nothing more.
How high do you fly, and is it legal over my neighborhood?
Typically 60–120 feet above ground, under FAA Part 107 rules, with airspace authorization where Austin-Bergstrom's controlled airspace requires it. Cameras stay pointed at your property.
When am I charged?
After your report is delivered. Booking holds the window; nothing is charged at the time you book.
Metal, tile, or flat roofs?
All fine — same $40. Very steep or highly reflective roofs sometimes need an extra pass, which we do at no extra cost.